Shipping policy
Order Processing
● Orders are processed within 1–2 business days after payment is received.
● Orders placed on weekends or holidays will begin processing on the next business day.
● During product launches, sales, or holidays, processing times may be slightly longer.
Shipping Time
● Standard shipping typically takes 3–5 business days after your order has been processed.
● Delivery times are estimates and may vary depending on your location and the shipping carrier.
Local Pickup
We offer free local pickup in Goldsboro, North Carolina. Customers will be contacted when their order is ready for pickup with instructions regarding the pickup location and time.
Local Delivery
We offer free same-day local delivery within Goldsboro and select surrounding areas based on availability and our delivery schedule. Full payment must be received before same-day delivery is scheduled.
Shipping Address
Customers are responsible for providing the correct shipping address at checkout. Renaissance Apparel is not responsible for orders shipped to an incorrect address provided by the customer.
Tracking Information
Once your order has shipped, you will receive tracking information via email or text (if provided).